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This article is from the Summer 2026 BULLETIN.

EXECUTIVE DIRECTOR'S MESSAGE

When the Public Doesn’t Notice, That’s a Win

JOEL AMATO, EXECUTIVE DIRECTOR

 

When a boiler fails or a pressure vessel ruptures, the news spreads quickly. Cameras roll, headlines appear, and the public suddenly becomes aware of the virtually unseen world of pressure equipment.

But when everything goes right – when inspections are done carefully, repairs are made correctly, and equipment runs safely – few outside our profession hear a word. And that’s how it should be, right?

In our industry, the greatest successes are often invisible. We work in an industry where “nothing happening” is the best possible outcome. Those quiet victories rarely hit the news cycles. Yet behind those uneventful days lies an incredible amount of skill, discipline, and collaboration.

The boiler and pressure vessel industry exists to prevent tragedies. Every inspection, review, and certification represents hours of technical expertise and professional judgment. Every training program and every code requirement in the National Board Inspection Code (NBIC) was built from hardlearned lessons – some recorded in history, others experienced directly in the field.

When I speak with National Board Commissioned Inspectors, I’m reminded that safety isn’t just about what we do; it’s about what we prevent. Each day, inspectors identify potential hazards, verify safe repairs, and uphold the standards that protect the public. Our work stops disasters, and the public usually never knows how close they might have come to one. That lack of recognition doesn’t diminish the importance of our work. It defines it.

Our entire system – codes, standards, training, and oversight – reinforces one another. The NBIC is a vital part of that structure, but it is also sustained by a shared culture of precision, accountability, and quiet professionalism.

When I served as Minnesota’s chief inspector, I saw this culture every day. Inspectors took pride in doing things the right way, every time, even when no one was watching. This shows integrity, one of NBBI's four core values. The same holds true for our manufacturers, repair organizations, and insurance professionals. Together, they create conditions where “nothing happening” is the ultimate success. It takes coordination and shared commitment from everyone involved to make that possible.

In most industries, success is defined by what the public sees: a product launch, a financial milestone, or a record achievement. In ours, success is measured in what doesn’t occur: no explosions, no leaks, and no injuries. And that’s worth celebrating.

The reason there are fewer boiler or pressure vessel incidents today is that our system works. The codes are effective; the inspections are thorough; and the professionals in our industry take their responsibilities seriously.

Each year without a major incident isn’t luck. It’s the product of training, vigilance, and a safety culture that values prevention above all else.

Still, our work is never finished. Codes evolve, technology advances, and new generations enter the field. As we continue to strengthen safety programs and improve communication, it’s important to remind ourselves and those we mentor that our reward often comes in silence.

When a boiler room operates flawlessly for years or when a high-pressure system passes inspection without issue, it means everything worked as intended. That’s what we strive for. That’s why training and knowledge transfer are so vital. The next generation must understand not just the technical side of inspection, but also the mindset – the patience and professionalism it takes to succeed in a field where recognition often comes only when something goes wrong.

At NBBI, we see this commitment every day in jurisdictions, training, and committee meetings. It’s visible in the dedication of volunteers who advance the NBIC, in our collaboration with ASME and other organizations, and in the continuous improvement that keeps our standards strong and relevant.

Each revision, supplement, and interpretation of the NBIC represents an investment in safety – a shared effort to ensure the public never has to think about what could go wrong. That’s what makes our work meaningful.

So, the next time you complete an inspection, review a repair, or witness a pressure test, take a moment to appreciate what it represents. You’re part of a long tradition of professionals whose best work goes unnoticed by the public, but never unappreciated by those who understand it.

Because in our industry, when the public doesn’t notice, that’s a win. 

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