Accounts Receivable Specialist

SUMMARY

The National Board is seeking an exceptional, self-motivated, and versatile Accounts Receivable Specialist to work on-site in Columbus, OH. This person must be able to balance supporting customer relationships and ensuring timely payments are received. Regular account maintenance and proactive customer correspondence are required to maintain accurate information while providing outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answering incoming calls and maintaining various accounting email boxes regarding customers’ billing/account inquiries
• Identifying and resolving customer accounts with overdue payments
• Contacting customers via email and phone to address outstanding balances
• Communicating regularly with customers to maintain accurate and updated information on client accounts, including primary point of contact, address, and special billing notes
• Reviewing and monitoring of assigned accounts and all applicable collection reports
• Researching account disputes and billing discrepancies
• Processing customer payments, account adjustments, and refunds where appropriate
• Documenting daily collections activity
• Backup to Customer Billing and Cash Application as needed
• Maintaining accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Generating monthly customer statements
• Complete vendor forms as received from customers
• Assisting in development and implementation of new procedures and features to enhance the workflow of the department
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION

• High school diploma or general education degree (GED)
• Completion of formal accounting courses

EXPERIENCE

• At least two (2) years of experience in accounts receivables and/or collections

KNOWLEDGE OF

• Microsoft Office Suite, with excellent Excel skills
• ERP systems, preferably Microsoft Great Plains and Aptify
• Principles of office procedures and protocols
• General accounting practices

SKILLS AND ABILITIES

• Demonstrate excellent communication (written and verbal) and organization skills
• Interact professionally with customers and staff
• Self motivate and achieve performance metrics
• Maintain a high level of accuracy and attention to detail
• Protect the organization’s value by keeping information confidential
• Utilize excellent time management skills with a proven ability to meet deadlines
• Interface accounting data between multiple systems
• Identify areas of duplication, inaccuracy, or inefficiency and recommend changes

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Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

 

Executive Assistant / Student Coordinator

SUMMARY

The National Board of Boiler and Pressure Vessel Inspectors (NBBI) is seeking an exceptional, self-motivated, and versatile Executive Assistant / Student Coordinator to work on-site in Columbus, OH. The hours for this position are from 8:30 a.m. to 4:30 p.m. This person will be the Executive Administrative Assistant to the Director of Training and responsible for supporting the functions of the Director as well as providing administrative, clerical, and general office support needed within the department. This position also coordinates student enrollments, communications, and associated student relation needs while maintaining student records. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Communicates with training coordinators regarding inventory of instructor-led course-specific supplies, such as code books, calculators, etc., and notifies the department director when supplies are to be reordered
• Maintains department calendar and responds to all emails in department inbox
• Answers Director’s incoming calls
• Assists Director with administrative and special projects, reports, etc.
• Orders office and building supplies for training department
• Maintains student information boards in training building lobbies
• Sets classrooms for internal and hosted external meetings; organizes additional meeting requirements as requested
• Serves as point of contact for external organizations using and/or referencing National Board training as an accepted part of their education programs. This includes reaching out to new organizations to promote the use of National Board training.

STUDENT RELATIONS SPECIFIC DUTIES

• Corresponds with students enrolling in National Board training; assists students, as needed, throughout the enrollment process
• Interacts with Accounting department regarding tuition payments, cancellations, and/or refunds
• Maintains student records, prepares all class attendance materials required for class, and sends training completion certifications
• Updates records for company requests, merges, and general data entry training-related projects within Aptify database
• Organizes examination day student lunches for all on-site instructor-led classes
• Responds to Help Desk questions from online training students, either by telephone or email
• Sets up meeting links for virtual delivery training classes for students and remote training staff
• Coordinates with the training coordinators shipping of training materials to students for virtual delivery training classes; serves as liaison with international shipping partner, AIM
• Other duties as assigned

SUPERVISORY REQUIREMENTS

• This job has no supervisory responsibilities.

EDUCATION

• Associate degree or equivalent combination of education and experience

EXPERIENCE

• Two (2) years' experience in providing administrative assistance on a director level or above
• Two (2) years’ experience (classroom or work-based) in business practices and office administration
• Proven administrative assistant experience and/or certification as administrative assistant

KNOWLEDGE OF:

• Microsoft Office (Word, Excel, PowerPoint, etc.) required
• Database management helpful and/or willingness to learn database management programs
• Remote meeting tools such as Zoom, Teams, WebEx, etc., helpful

SKILLS AND ABILITIES:

• Interacts professionally with staff members and outside contacts
• Excels in a support role; dependable
• Excellent written and oral communication skills
• Strong customer service skills
• Performs work that is confidential
• Time-management skills; ability to prioritize tasks on multiple projects
• Self-starter with the ability to work well under limited supervision
• Detail-oriented with excellent follow-through and organizational skills
• Performs routine clerical duties such as emailing, answering telephones, and maintaining documents
• Anticipates need of Director and department; recommends ideas to efficiently operate department

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Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

 

Lead Programmer Analyst

The National Board of Boiler and Pressure Vessel Inspectors (NBBI) is seeking an exceptional, self-motivated, and versatile Lead Programmer Analyst. This is a remote position. This person will be responsible to plan, develop, test, and design new or existing software that will enhance productivity and maintain the local area network.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works with users in determining their requirements
• Develops system design documents
• Develops, updates, and maintains software programs
• Educates and provides assistance to end-users on software applications
• Designs input screen displays and reports
• Evaluates new software and hardware for use by the organization
• Provides technical direction and assistance to other staff members (Programmer/Analyst; PC Technician)
• Assists management in developing technical direction for the organization
• Works with management in meeting the goals of the department
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION

• Associate degree in computer science or equivalent combination of education and experience

EXPERIENCE

• Five (5) years of programming and systems development in a network environment

KNOWLEDGE OF:

• Application development methodology
• Development languages and software currently in use by the organization: Aptify, VB, ASP.net, C#, and common browser languages
• Microsoft Windows Network or other network environments
• PC and server hardware and software
• Various user applications, Microsoft Office Suite, Adobe Acrobat and Reader, Lotus Notes
• Internet and Intranet based applications and services, browser based applications
• Data Base Systems including SQL Server, Domino, and Access

SKILLS AND ABILITIES:

• Assess needs and develop solutions using current software and hardware technology
• Communicate effectively with end-users, management and department staff
• Adapt to new software and changing technology in order to support the information needs of the organization

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Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

 

Senior Staff Engineer / Instructor

SUMMARY

The National Board of Boiler & Pressure Vessel Inspectors (NBBI) is seeking an exceptional, self-motivated, and versatile Senior Staff Engineer / Instructor with NBIC and ASME Code experience to work on-site in Columbus, OH. This person will be responsible for instructing students in a classroom setting; developing training materials; working with our curriculum team to develop/author content for online training courses; and providing technical support in areas of expertise as necessary. This candidate will possess the ability to speak clearly and concisely in small group settings and prioritize tasks on multiple projects using excellent time-management skills. This role requires the ability to communicate effectively through written, oral, and visual forms; demonstrate proficient presentation, facilitation and questioning skills; and manage an environment that fosters learning and performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with the instructional team to determine technical content to be taught in assigned courses and seminars based on associated bodies of knowledge and industry needs
• Develop instructional materials (slides, supporting documents, etc.) needed to teach assigned course sessions
• Provide technical review of training material as assigned, based on experience and code knowledge
• Work with Assessments Coordinator to write and validate questions used on National Board homework, quizzes, and examinations
• Author online training content; work with curriculum writers and designers to guide the technical aspects of the online course throughout development until completion
• Provide technical assistance to National Board members and staff; coordinate with the Technical Department to answer outside technical inquiries
• Author technical articles for National Board publications upon request
• Deliver technical presentations at National Board member sponsored programs, as requested
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

KEY CHARACTERISTICS

• Interacts professionally with staff, students, and outside contacts
• Select and use a variety of methods to support the instructional content
• Stimulate learner motivation and engagement
• Provide clarification and feedback
• Integrate technology into the learning process
• Dependable, self-starter with ability to work well under limited supervision
• Detail oriented with excellent follow-through and organizational skills

EDUCATION

Degree in engineering, technology, science, or mathematics, or an equivalent combination of education and experience

EXPERIENCE

• Eight (8) years of INSERVICE or ASME Construction experience in the boiler and pressure vessel inspection, design, manufacture/fabrication, quality programs, etc.
• Currently holds, or has previously held, the National Board Inservice Inspector (IS) or Authorized Inspector (AI) Commission
• Supervisor and/or nuclear experience a plus but not required

KNOWLEDGE OF

• National Board Inspection Code (NBIC)
• ASME Boiler and Pressure Vessel Codes and other standards recognized by the National Board; codes and standards development; inspection techniques; boiler and pressure vessel design, construction, operation, maintenance, and repair; all design processes; all welding and fabrication methods and principles used in Code construction.
• Codes and standards applications that have been recognized by the National Board and its member jurisdictions
• Engineering principles and methods
• Safety principles and methods

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Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

 

Training Coordinator

SUMMARY

 The National Board of Boiler & Pressure Vessel Inspectors (NBBI) is seeking an exceptional, self-motivated, and versatile Training Coordinator to work on site in Columbus, OH. The hours for this position are from 7:30 a.m. to 3:30 p.m. This person will be responsible for coordinating and organizing educational material and support documents for instructor-led training; manages classroom set-up and provides support to instructors; and provides administrative support on programs and projects specific to the Training department. Someone with excellent problem solving and good judgment skills and the ability to think and plan ahead to handle multiple concurrent requests appropriately and manage time effectively. This role requires attention to detail, ability to meet tight deadlines, great organizational skills, and integrity and professionalism in interactions with others.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Coordinates production of all educational material used for instructor-led training, both in-person and virtual

• Communicates to instructors print schedules for all training materials, including but not limited to student manuals, workshop materials, and support documents
• Uploads, maintains, and organizes training sessions to printer’s web site to build student manuals required for each training class instance
• Organizes outside vendor services for instructor-led training classes, as deemed necessary
• Maintains each course checklist and other administrative documents needed to organize all instructor-led courses and seminars
• Works with Training Department staff to facilitate shipping of student materials for all virtual/remote training classes
• Serves as remote classroom moderator to facilitate instructor and student interaction for all virtual/remote training classes
• Maintains inventory of training class-specific items, such as textbooks/NBIC books and student calculators, notepads, etc.

Prepares and organizes classrooms

• Sets up classrooms prior to the start of each new training class; set tables/chairs as needed and set in place materials for each student
• Ensures all audio/visual equipment is in working order prior to each class; notifies Director of Training and IT Department if equipment fails or requires maintenance
• Works with Executive Assistant to obtain student name badges, table tents, and sign-in sheets needed for each class instance
• Opens both training buildings and classrooms on scheduled training days
• Prepares coffee for students each morning; refills as necessary throughout day and cleans up at day’s end
• Welcomes and checks-in students on first day of each class instance

Assigned duties may also include:

• Assists Director with organizing and/or facilitating training specific needs (in-person, online, individual, or small group) of other department/staff under the Internal Training Program
• Works with curriculum team to proofread online courses after final build and assists curriculum writers to calculate final metrics, as needed
• Serves as administrator/point of contact for external organizations using and/or referencing National Board training as an accepted part of their education programs. This includes reaching out to new organizations to promote the use of National Board training.
• Works with the Programs Coordinator – Training on post-training student surveys and marketing of classes as needed
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

KEY CHARACTERISTICS

• Interacts professionally with staff, students, and outside contacts
• Possesses time-management skills; ability to prioritize assignments based upon daily schedules and needs
• Excels in a support role; dependable
• Highly detailed in all areas of work
• Works independently; self-starter with ability to perform routine work with minimal supervision
• Capable of light physical activity with ability to route materials between multiple buildings

EDUCATION

Associate degree or proven equivalent combination of education and experience

EXPERIENCE

Three (3) years’ experience in business practices, office procedures, and project management

KNOWLEDGE OF:

• Microsoft Office (Word, Excel, PowerPoint, etc.) required
• Adobe Acrobat required
• Online meeting programs such as Zoom and Microsoft Teams
• Adobe InDesign and Acrobat or Microsoft Publisher
• Marketing principles and/or experience with email marketing a plus
• Principles of office procedures and business protocol and writing

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Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.