Accounts Receivable Specialist

SUMMARY

The National Board is seeking a self-motivated and versatile Accounts Receivable Specialist to work on-site in Columbus, OH. This person must be able to balance supporting customer relationships and ensuring timely payments are received. Regular account maintenance and proactive customer correspondence are required to maintain accurate information while providing outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answering incoming calls and maintaining various accounting email boxes regarding customers’ billing/account inquiries
• Identifying and resolving customer accounts with overdue payments
• Contacting customers via email and phone to address outstanding balances
• Communicating regularly with customers to maintain accurate and updated information on client accounts, including primary point of contact, address, and special billing notes
• Reviewing and monitoring of assigned accounts and all applicable collection reports
• Researching account disputes and billing discrepancies
• Processing customer payments, account adjustments, and refunds where appropriate
• Documenting daily collections activity
• Backup to Customer Billing and Cash Application as needed
• Maintaining accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Generating monthly customer statements
• Complete vendor forms as received from customers
• Assisting in development and implementation of new procedures and features to enhance the workflow of the department
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION

• High school diploma or general education degree (GED)
• Completion of formal accounting courses

EXPERIENCE

• At least two (2) years of experience in accounts receivables and/or collections

KNOWLEDGE OF

• Microsoft Office Suite, with excellent Excel skills
• ERP systems, preferably Microsoft Great Plains and Aptify
• Principles of office procedures and protocols
• General accounting practices

SKILLS AND ABILITIES

• Demonstrate excellent communication (written and verbal) and organization skills
• Interact professionally with customers and staff
• Self motivate and achieve performance metrics
• Maintain a high level of accuracy and attention to detail
• Protect the organization’s value by keeping information confidential
• Utilize excellent time management skills with a proven ability to meet deadlines
• Interface accounting data between multiple systems
• Identify areas of duplication, inaccuracy, or inefficiency and recommend changes

---

Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

Curriculum Specialist

SUMMARY

Leads activities and functions within the area of curriculum development for classroom (on-site and off-site) courses, and web-based training. The responsibilities include new and revised programs, course development and implementation, textbooks, and staff training on new and revised courses.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Primarily responsible for supporting the development of simultaneous classroom and online training programs
• Ensures the high quality of all curriculums under development, emphasizing student interaction and the inclusion of sound instructional design principles
• Maintains and improves current curriculums based on market trends and employer/learner feedback
• Identifies and implements improvements to existing content and development of new processes; inclusive of video and scripting/narration for audio
• Assists in evaluating programs for possible development based on market demand
• Collaborates with a team of instructional designers, content writers, editors, and others to bring new programs to market and maintain existing curriculums
• Plans and maintains project development to accurately project effort, timelines, and resources to ensure a timely release
• Manages the development of the curriculum to ensure sound instructional integrity and adherence to target skills
• Serves as an instructional designer, graphic designer, or programmer to create and maintain curriculum development timelines and ensure a timely release
• Contributes where necessary to the instruction design, writing, and editing of programs and curriculums
• Prioritizes team projects to include current needs, new processes to help product go to market quickly, and program maintenance
• Uses internal tools to measure course online course strength;  Adheres to ADDIE principles and National Board Style Guidelines, as appropriate
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

• Master’s Degree or equivalent experience in Curriculum and Instruction, Education, Supervision Certification

EXPERIENCE

• Eight (8)+ years classroom teaching experience, curriculum design and/or development experience

KNOWLEDGE OF

• Expert knowledge in Curriculum Design Models
• Expert knowledge in Standards-Based Curriculum Alignment
• Advanced knowledge in Instructional Methodologies
• Advanced skill in Training and Development
• Advanced skill with MS PowerPoint
• Advanced skill in Technical Writing

SKILLS AND ABILITIES

• Guide groups and committees in establishing consensus positions
• Analyze data and situations accurately and propose effective courses of action

---

Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

Data Reports/Order Processing Associate

SUMMARY

The National Board of Boiler and Pressure Vessel Inspectors (NBBI) is seeking an exceptional, self-motivated, and versatile Data Reports/Order Processing Associate to work on-site in Columbus, Ohio.   

This person will assist with functions in the Data Reports department, Order department, review and scanning, and various projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Reviews data reports for clerical information necessary for registration and determines which reports must be returned for correction
• Performs research necessary for processing data reports
• Prepares documents for scanning and performs the scanning function
• Processes requests for publications and copies of manufacturers’ data reports which are made via website or written requests
• Provides backup/assistance to other data reports processing personnel
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

EDUCATION

• High school diploma or general education degree (GED)

EXPERIENCE

• Two (2) years general office experience
• Customer service experience

KNOWLEDGE OF

• General office procedures and protocols
• Computers and word processing

SKILLS AND ABILITIES

• Work consistently and accurately
• Research and solve problems related to data reports
• Meet deadlines
• Answer customer service calls
• Follow through on assignments
• Work well with others

---

Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.

Senior Staff Engineer / Inservice Instructor

SUMMARY

The National Board of Boiler & Pressure Vessel Inspectors (NBBI) is seeking an exceptional, self-motivated, and versatile Senior Staff Engineer / Inservice Instructor with NBIC and ASME Code experience to work on-site in Columbus, OH. This person will be responsible for developing training materials; instructing students in a classroom setting; working with our curriculum team to develop/author content for online training courses; and providing technical support in areas of expertise as necessary. This candidate will possess the ability to speak clearly and concisely in small group settings and prioritize tasks on multiple projects using excellent time-management skills. This role requires the ability to communicate effectively through written, oral, and visual forms; demonstrate proficient presentation, facilitation and questioning skills; and manage an environment that fosters learning and performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with the instructional team to determine technical content to be taught in assigned courses and seminars based on associated bodies of knowledge and industry needs
• Develop instructional materials (slides, supporting documents, etc.) needed to teach assigned course sessions
• Provide technical review of training material as assigned, based on experience and code knowledge
• Work with Assessments Coordinator to write and validate questions used on National Board homework, quizzes, and examinations
• Author online training content; work with curriculum writers and designers to guide the technical aspects of the online course throughout development until completion
• Provide technical assistance to National Board members and staff; coordinate with the Technical Department to answer outside technical inquiries
• Author technical articles for National Board publications upon request
• Deliver technical presentations at National Board member sponsored programs, as requested
• Other duties may be assigned

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

KEY CHARACTERISTICS

• Interacts professionally with staff, students, and outside contacts
• Select and use a variety of methods to support the instructional content
• Stimulate learner motivation and engagement
• Provide clarification and feedback
• Integrate technology into the learning process
• Dependable, self-starter with ability to work well under limited supervision
• Detail oriented with excellent follow-through and organizational skills

EDUCATION

College graduate with an Engineering degree or an equivalent combination of education and experience

EXPERIENCE

Ten (10) years of INSERVICE experience in the boiler and pressure vessel inspection, design, manufacture/fabrication, quality programs, etc.

KNOWLEDGE OF

• National Board Inspection Code (NBIC)
• ASME Boiler and Pressure Vessel Code and other standards recognized by the National Board; codes and standards development; inspection techniques; boiler and pressure vessel design, construction, operation, maintenance, and repair; all design processes; all welding and fabrication methods and principles used in Code construction.
• Codes and standards applications that have been recognized by the National Board and its member jurisdictions
• Engineering principles and methods
• Safety principles and methods

---

Please submit your resume to J.D. Miracle at jmiracle@nbbi.org. Please specify the position for which you are applying.